2 weeks to unlock iPhone 5C

[Anonymous]

How long should it take to unlock iPhone 5c, I paid O2 more than two weeks ago and it still hasn't been unlocked. New phone that I can't use really frustrating. HELP !!!!!

[Anonymous]

Hi


It's normally very fast.

A few days.
Ring Cs or fill out the unlock form
Again is my advice.

[MI5]

Usually within 72 hours - Have you tried another sim in it as it may have been done already?

[Anonymous]

Link says 72 hours.

http://www.o2.co.uk/help/phones-and-devices/unlocking-your-iphone-and-using-it-on-another-network

[Anonymous]

I sync the iPhone to iTunes with the new sim. Msg invalid sim is shown on both phone & iTunes. But when I put in O2 sim it is ok. Took the phone to O2 shop who confirmed it was still locked and their computers can do nothing about it. A manager has been informed but I'm still stuck with an unlocked phone more than 2 weeks on. Will have to leave the phone as I've got holiday booked in a week. Really frustrating can't wait to leave this network

[jonsie · Accepted solution]

If the credit has been taken from the phone 2 weeks ago, then the phone should now be unlocked. You would have received an email if there was an issue.

[Anonymous]

I've had phoned unlocked from other networks, never took so long and definitely without the hassles I've had to go thru

[Anonymous]

This has most definitely glitched somehow.

Perhaps speak again to Cs and or complete this form.

http://www.o2.co.uk/how-to-complain/complain

[Anonymous]

I've spoken to them daily usual questions. But no one doing anyting

[Anonymous]

Have you considered the link I've added.

Possibly speaking to O2 site management here may help.

His name is Toby.

Pm him here http://community.o2.co.uk/t5/user/viewprofilepage/user-id/60444