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pac code

Anonymous
Not applicable

I requested to keep my old phone number, phoned with my pac code,i received a verifcation code,what am i supposed to do with that,i have removed old sim,started using new sim,i presume within 24 hrs it will be all done,or am i supposed to keep old sim in until there is no service,can anyone tell me,thanks

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MI5
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Keep using your old sim until it switches off. Once this happens put your o2 sim in your phone and reboot it every half hour until you get a signal on it.
After the initial connection it can take up to 24 hours for all services to come online, so you may only be able to receive calls and texts but not send at first etc.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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Registered:
Keep using your old sim until it switches off. Once this happens put your o2 sim in your phone and reboot it every half hour until you get a signal on it.
After the initial connection it can take up to 24 hours for all services to come online, so you may only be able to receive calls and texts but not send at first etc.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable
thanks I will give it a try
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MI5
Level 94: Supreme
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Let us know how it goes for you please.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Marjo
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Hey @Anonymous how are you getting on? Did it work? slight_smile

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