huawei kob-lo9

[walshbouchard]

got conned into buying a 12 month contact on a huawei pad took deleivery no manual, and wont make calls or recive them anyboby elase had this problem

[MI5 · Accepted solution]

@walshbouchard 

I'm assuming you bought it from O2?

If so, they only sell it with a data sim so calls won't work.

You'll need to get a sim only phone sim if you want calling capability. 

https://www.o2.co.uk/shop/sim-cards/sim-only-deals#deviceType=phone&contractLength=P12M

[Bambino]

@walshbouchard  If you're unhappy with your purchase you have 14 days to change your mind and return what you've bought. 

https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy

[EmilieT]

Good morning @walshbouchard, and sorry to hear you're not happy with your new device - the info above should help though

to the community!