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Forum Posts

Welcome to the Android board!

Hi everyone, Welcome to the Android board! If you have an Android device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a pu...

Martin-O2 by Former Staff
  • 46963 Views
  • 2 replies
  • 2 kudos

How do I enable video calling on my samsung s10

I have tried looking on the community and I've looked on you tube and where the settings should be to enable video calls...I haven't got the same settings. Is it O2 that doesn't allow video calling?Thanks in advance

Resolved! Pattern code

I have just received my new S10 mobile. I entered my fingerprint last night but today when I am trying to use it, it is asking for a pattern code which i dont know what it is. Please help me

Huawei Mate XS

When will O2 be getting the Huawei Mate XS in a contract I have been due an upgrade since last year and have been waiting for this phone... carphone warehouse have it on sim only at the moment and the network Three have the phone for £106 a month for...

Lil_Pea by Level 1: Joiner
  • 3070 Views
  • 11 replies
  • 0 kudos

Calls dropping

Hi I have a Samsung s20 ultra I got the phone on the 10th March but after an update my phone started dropping calls continuously on the 11th March am not sure why nothing is damaged in protective case a also stay in a city so there is no hills or tre...

Resolved! voicemail

How do i set up my voicemail on my samsung galaxy note 2 phone??? it keeps saying voicemail number unknown so i can't listen to my voicemail messages. please help

Anonymous by Not applicable
  • 38821 Views
  • 2 replies
  • 0 kudos

Rejected credit

Why am I getting declined for credit for a tablet. I have two devices on my bill and I am.not in arrears? Please help

Kelly86 by Level 1: Joiner
  • 819 Views
  • 2 replies
  • 0 kudos

Pre-order

Hello, A month ago I pre-ordered a Samsung S20 Ultra. They said it would take about 1 week to come to the store and that I would have to go and collect it. Now all the stores are closed and I am not getting any more messages/emails about my pre-order...

CristianB by Level 1: Joiner
  • 640 Views
  • 1 replies
  • 0 kudos

Resolved! Pixel 4

With the announcement of the new Pixel 4 yesterday - when will O2 be updating their website to allow pre-orders? Competitors have updated their already....

MarcL by Level 1: Joiner
  • 10236 Views
  • 8 replies
  • 0 kudos

where to send android phone for repairs

Hello My phone (Sony Xperia) has water damage and is not working at all. Can someone direct me to the address where I should send this for repairs please, and if there is any other information I need to send along with my phone? Many thanks Andrew [E...

Andrew_B by Level 1: Joiner
  • 1427 Views
  • 4 replies
  • 0 kudos

Help, phone suddenly shut down and won't charge, no way to ring for medical help if I need it

Today my Huawei PSmart just suddenly shut down for no reason and now it won't charge. I only got it in June 2019 from the Carphone Warehouse and it's on a contract with O2. Do O2 have an email address I can contact them on? I've checked the repair pa...