cancel
Showing results for 
Search instead for 
Did you mean: 

Xperia Z5 Warrenty Rejected Fault

Anonymous
Not applicable

Extereamly peed off. 

 

So have the Z5 Compact and the UV filter on the camera has failed (exactly like this : https://community.o2.co.uk/t5/Discussions-Feedback/O2-repairs-diary-aka-not-practicing-what-you-prea...).

 

Sent off for repair, now they are saying that this is not covered! They want £44!!

 

Can anyone help?? 

Message 1 of 4
2,780 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 152050 Posts
  • 651 Topics
  • 28916 Solutions
Registered:
Was this o2 repairers?
If so, speak to Sony directly.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
2,777 Views

Bambino
Level 86: Prestigious
  • 24444 Posts
  • 1064 Topics
  • 3830 Solutions
Registered:

We always suggest sending the device directly to the manufacturer, and not to O2.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 3 of 4
2,777 Views

MI5
Level 94: Supreme
  • 152050 Posts
  • 651 Topics
  • 28916 Solutions
Registered:
Link to contact Sony directly http://support.sonymobile.com/gb/xperiaz5compact/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
2,775 Views