cancel
Showing results for 
Search instead for 
Did you mean: 

Up to 4 weeks

anticpated
Level 30: Meditator
  • 3419 Posts
  • 165 Topics
  • 53 Solutions
Registered:

I was looking at the upgrade thing tonight. It says up to 4 weeks delivery time. Surely that can't be right? Meaning you would be paying for a contract before you actually started using the handset potentially. I might actually just call instead.

 

I can't be without a working handset so I am not sure it's worth the risk.

 

Indubitably true. Samsung S21 Ultra and Xiaomi 14 Ultra
Message 1 of 8
3,659 Views
7 REPLIES 7

MI5
Level 94: Supreme
  • 151817 Posts
  • 650 Topics
  • 28844 Solutions
Registered:

@anticpated 

The new contract wouldn't start until the new device was shipped.

There's low stock on all phones currently due to semi conductor shortages and shipping issues from China.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 8
3,657 Views

anticpated
Level 30: Meditator
  • 3419 Posts
  • 165 Topics
  • 53 Solutions
Registered:

OK the only other option is Click and Collect. However I don't think they stock the model I want the last time I asked about it. So my only option really is to order online and wait the time. Not convenient but with two months before my contract is up.....

Indubitably true. Samsung S21 Ultra and Xiaomi 14 Ultra
Message 3 of 8
3,654 Views

MI5
Level 94: Supreme
  • 151817 Posts
  • 650 Topics
  • 28844 Solutions
Registered:

Should get it by then.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 8
3,653 Views

anticpated
Level 30: Meditator
  • 3419 Posts
  • 165 Topics
  • 53 Solutions
Registered:

Well I expect so. Normally it takes about a week. So this is just a little bit inconvenient.

 

Indubitably true. Samsung S21 Ultra and Xiaomi 14 Ultra
Message 5 of 8
3,651 Views

Roblfc
Level 4: Observant
  • 64 Posts
  • 5 Topics
  • 3 Solutions
Registered:

Any update? 

Message 6 of 8
3,548 Views

anticpated
Level 30: Meditator
  • 3419 Posts
  • 165 Topics
  • 53 Solutions
Registered:

Up to 3 weeks but I'll give it four.

Indubitably true. Samsung S21 Ultra and Xiaomi 14 Ultra
Message 7 of 8
3,538 Views

anticpated
Level 30: Meditator
  • 3419 Posts
  • 165 Topics
  • 53 Solutions
Registered:

It's very inconsistent and the delivery date is getting longer away. So I decided after 8 weeks after I put the order originally through, I will need to contact O2 and find out what is going on. If the answer is vague and inconclusive I will need to consider cancelling the order and get them to send me the SIM instead. 

 

I know it's not O2's fault entirely but they accepted the order despite not knowing when they would have stock. I'm trapped in limbo with it as even if I could get the handset from elsewhere, there would be still be no airtime plan. 

 

My time off in November is not going to be spent went waiting on parcels. And this is the only reason my flexibility is very restrained and not because I am being demanding. Because I will be busy in December, January and on break again in January; again I will not be waiting on anybody during that time.

 

So I suspect, with a bit of luck it should have something by then although I do not think it is very fair to everybody who had their time taken up by these unfortunate circumstances only to be mislead or given some form of subterfuge with plausible deniability by the mobile telephone companies.

 

 

Indubitably true. Samsung S21 Ultra and Xiaomi 14 Ultra
Message 8 of 8
3,478 Views