Solved: Re: Transfer my EE number to o2

Anonymous · ‎09-11-2016

It is posible to check some where is my number transfering to O2. Or i just neet wait 2 days?

Done that -------> https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=port_migrate&case=Port/Migrate%20In%20Form

Best regards Martins

gmarkj · ‎09-11-2016

Once you fill out the form it is just a waiting game.
It normally takes 2 working days from when you start.
The old sim will stop working, then you will just need to keep turning the new one off and on and it will start.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

View solution in original post

MI5 · ‎09-11-2016

Just wait, there's nowhere you can check.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

gmarkj · ‎09-11-2016

Once you fill out the form it is just a waiting game.
It normally takes 2 working days from when you start.
The old sim will stop working, then you will just need to keep turning the new one off and on and it will start.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

Cleoriff · ‎09-11-2016

According to the info in O2's link it states...

"Forms sent by 5:30pm will be completed the next working day. Forms sent after 5:30pm will be completed within two working days"

.

Veritas Numquam Perit

MI5 · ‎09-11-2016

Unless it's a Friday. Ports don't happen on a weekend.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

gmarkj · ‎09-11-2016

Hence the 2 working days bit...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

MI5 · ‎09-11-2016

In my experience it usually takes longer anyway.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎09-11-2016

@MI5 wrote:
Unless it's a Friday. Ports don't happen on a weekend.

Yes we know that... but funnily enough they omit to mention that piece of info in the official O2 help link...:smileysad:

Veritas Numquam Perit

MI5 · ‎09-11-2016

I wonder why!

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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