Solved: Samsung Galaxy Tab 2 10.1 Jellybean Update

Anonymous · ‎11-04-2013

I purchased the Tab 2 at the end of January and was told that the update to Jellybean would follow soon ( both display tablets in the store were running JB) as of today there is still no update and no-one seems to be able to give me an explaination as to why its not happening.... any ideas???

MI5 · ‎11-04-2013

Yes, that's O2 firmware so you're waiting for them to release the update, sorry.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎11-04-2013

If your CSC is "O2U" there is no update from ICS yet. If your CSC is "OXA" Kies has an update waiting for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎11-04-2013

thanks... as an android newbie..can u please advise as to where ill get the csc info on the Tab

MI5 · ‎11-04-2013

Should be in settings >about device

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎11-04-2013

nope just 'build number' and kernel version ... no mention of csc ...am i being stupid? 🙂

MI5 · ‎11-04-2013

Look for "baseband version" or "build number" the number should start P5110........

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎11-04-2013

Kl it's P5110XXBLI1.. Does that she'd any light???

Anonymous · ‎11-04-2013

*shed

MI5 · ‎11-04-2013

Yes, that's O2 firmware so you're waiting for them to release the update, sorry.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎11-04-2013

Your answers were muchly appreciated.. Thanks

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