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S5e

Nelson
Level 1: Joiner
  • 4 Posts
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on ‎22-06-2020 17:22

on ‎22-06-2020 17:22

I bought a galaxy tab s5e refurb on 16th may. When it came there is a noticable really annoying piece of dirt under the screen and the screen is not mounted flush in the bezel, on side is lower than the other. I've tried ringing 02 over the last month with no success. Now it is over 28 days and I don't know my rights. If I had repaired merchandise in this sloppy manner when I worked in electronics I'd have been sacked. Thanks
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MI5
Level 94: Supreme
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on ‎22-06-2020 18:31

on ‎22-06-2020 18:31

@Nelson 

Numbers to try here Guide: Coronavirus Community Help and Support 

The one ending in 4005 is the best one to try.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Nelson
Level 1: Joiner
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on ‎22-06-2020 21:44

on ‎22-06-2020 21:44

Thanks for that, I'll try a couple of numbers.  Failing that I'll take it to an 02 store, then they can see for themselves. 

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