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Problems with Sony Xperia SP

Anonymous
Not applicable

Dear All

 

My Sony Xperia SP becomes unresponsive when I call someone and it goes through to their voicemail. The screen goes black, I cannot disconnect and all I can do is remove the SIM card and restart - which becomes very tiresome. I have sent it to the o2 repair centre, which claimed there was no fault and returned it. The fault persists. I have ensured the software is up to date. o2 will do nothing apart from send it to be repaired again. Any suggestions? This phone is sending my stress levels through the roof.....

 

Simon

Message 1 of 28
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Anonymous
Not applicable

It just depends who deals with it, I would call 202, complain about the situation and returns and repairs can step in, you never know....worth a try... But make sure you tell the advisor the complete story and let them ring repairs and speak on your behalf ;). Worst case scenario, you waste your time...

Message 21 of 28
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MI5
Level 94: Supreme
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@Anonymous wrote:

Worst case scenario, you waste your time...


That was my outcome......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 22 of 28
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viridis
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I remember the diary, I swear if he kept it up a lot of people would have looked VERY bad
Message 23 of 28
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viridis
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jonsie
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Anonymous
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Anovo = waste of space
Message 26 of 28
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viridis
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Anovo= waste of vowels
Message 27 of 28
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Cleoriff
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@viridis wrote:
Anovo= waste of vowels

Anova...Oh what a waste....LOL

(I felt I had to add my 5 pennorth)....

Veritas Numquam Perit

Girl in a jacket
Message 28 of 28
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