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Phone settings

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Anonymous
Not applicable

on ‎23-10-2013 13:28

on ‎23-10-2013 13:28

I'm trying to find on the O2 website where I can restore my phone settings, my dad usually does it but he's away on a meeting so he can't do it, I usually get a text saying they have been restored. If any could direct me in the right direction it would be great
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MI5
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on ‎23-10-2013 13:42

on ‎23-10-2013 13:42

Just turn off the phone and take out SIM card. Put it back in and turn back on again.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
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on ‎23-10-2013 13:32

on ‎23-10-2013 13:32

If you mean Internet settings, text the word "active" to 2020
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎23-10-2013 13:33

on ‎23-10-2013 13:33

You should be able to do it through the phone settings. What phone do you have?

 

Texting ACTIVE to 2020 should get the settings sent to you again. Just open the message and choose save in the options. Reboot the phone.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Anonymous
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In response to jonsie

on ‎23-10-2013 13:39

on ‎23-10-2013 13:39

I have a HTC and it's not the first time it's happened, I'm not getting text messages through so usually my dad does something on the website and I get a text through saying your phone settings have been restored
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MI5
Level 94: Supreme
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on ‎23-10-2013 13:42

on ‎23-10-2013 13:42

Just turn off the phone and take out SIM card. Put it back in and turn back on again.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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