This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Phone does not go to voicemail

Samhh49
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎29-02-2020 16:16

on ‎29-02-2020 16:16

When i'm on the phone and I get another call it just keeps ringing, does not go to voicemail. How can I change the settings so calls go straight to voicemail if im already on the phone? Thanks
Message 1 of 7
4,377 Views
0 Kudos
6 REPLIES 6

Bambino
Level 86: Prestigious
  • 24441 Posts
  • 1064 Topics
  • 3830 Solutions
Registered:

on ‎29-02-2020 16:37

on ‎29-02-2020 16:37

@Samhh49  Please take a look here: https://community.o2.co.uk/t5/How-to-Guides/All-you-need-to-know-about-O2-Voicemail-901/ba-p/547712#...

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 2 of 7
4,368 Views
0 Kudos

MI5
Level 94: Supreme
In response to Bambino
  • 152021 Posts
  • 651 Topics
  • 28913 Solutions
Registered:

on ‎29-02-2020 20:46

on ‎29-02-2020 20:46

@Samhh49 

You need to dial  **67*901# then press SEND or CALL.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 7
4,347 Views
0 Kudos

Martin-O2
Former Staff
In response to MI5
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

on ‎02-03-2020 13:44

on ‎02-03-2020 13:44

@Samhh49 did you get your voicemail settings sorted out or do you still need some help with this?  

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 4 of 7
4,304 Views
0 Kudos

Samhh49
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎04-03-2020 21:29

on ‎04-03-2020 21:29

I still need help with this
Message 5 of 7
4,287 Views
0 Kudos

MI5
Level 94: Supreme
In response to Samhh49
  • 152021 Posts
  • 651 Topics
  • 28913 Solutions
Registered:

on ‎04-03-2020 21:34

on ‎04-03-2020 21:34

@Samhh49 

What happens when you dial  **67*901# then press SEND or CALL ?

Do you get an invalid code message?

If so, you need to disable wifi calling first before sending the code.

You'll need to call customer service to do this Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 7
4,284 Views
0 Kudos

Martin-O2
Former Staff
In response to MI5
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

on ‎09-03-2020 12:13

on ‎09-03-2020 12:13

Do you have any update on this @Samhh49? Have you got your voicemail working properly yet? 

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 7 of 7
4,253 Views
0 Kudos
Top Kudoed Authors
View All
Top