Solved: Re: No 7.0 update

Anonymous · ‎01-03-2017

Hi

Both my fiance and my friend have the same phone, s7 edget, both have had the 7.0 update. I keep checking manually and it says that my phone is currently updated (6.0.1) and can't find anything else, anyone else had this issue if so how can I fix it and get the update to 7.0

Thanks

MI5 · ‎01-03-2017

You will have an XEU CSC for which Samsung haven't released 7.0 for yet.
Not all phones are identical.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎01-03-2017

You will have an XEU CSC for which Samsung haven't released 7.0 for yet.
Not all phones are identical.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎01-03-2017

Oh okay, thanks for the info

MI5 · ‎01-03-2017

No worries. Hope it comes soon.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎06-03-2017

@Anonymous

XEU has now been released - check for updates if you don't have it already

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

No 7.0 update

WiFi calling

Have lost my phone

I am a tad Flummoxed ....... OPPO find X5 Lite.

Wifi calling on Samsung bought from Argos?

Forgotten pass code