Htc one m8 dot view

[Anonymous]

I recently purchased the htc one m8 and then also bought a dot view case from amazon. Unfortunately it doesn't seem to work on my phone although my case works on my girlfriends phone as she has the one m8 as well. Has anyone else had issues before with it and were you able to fix it?

[Bambino]

If you bought it on Amazon, just ask for a replacement. Amazon are really good about things like that.

[Anonymous]

Its not the case as it works on my girlfriends htc one m8

[Bambino]

I would then suggest you contact HTC support. They would be best placed to help you.

[Anonymous]

I have done that and also took back to o2 with no avail

[viridis · Accepted solution]

Backup, factory reset.
if still not working, needs to be fixed by HTC as the sensor is broken

[Toby]

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@viridis wrote:
Backup, factory reset.
if still not working, needs to be fixed by HTC as the sensor is broken

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Have you guys used Dot view that much? I've not had a chance to try it out.

[viridis]

Not really, but there's a test to see if the dot view sensor is working on.
Wave a fridge magnet around where the HTC logo is (or would be on the case)
This will trigger the magnetic sensor and fool the m8 into thinking the dot mode case is attached.

[Anonymous]

Yeah they tested that as well and its working. And the dot view works perfectly on her htc one m8 and i think its such a cool feature looks really smart as well