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How do I delete a voice message (I have a Samsung Galaxy S2)

Anonymous
Not applicable

does anyone know how to delete a voice message?  Entering 3 (usually deletes) does not work in this case and I have disabled the voicemail function.

 

Somehow I have a voice message with O2 time (i.e the time now is 7.56 and 7 seconds, etc) - i have no idea how this happened, and I cannot delete it.  Which also means that I cannot listen to any other messages as this is continuous and I never get to the end of the message

 

Please help

 

thanks

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MI5
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Is it an ex EE phone?
123 is the O2 speaking clock which is the same as the EE voicemail number.
You should be dialing 901 for O2 voicemail.
https://community.o2.co.uk/t5/Other-Products-Services/All-you-need-to-know-about-O2-Voicemail-901/m-...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

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jonsie
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Switch your phone off and leave yourself a vm message. Listen to it then you should have full delete options again. 

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Anonymous
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thank you I will try and come back to you to let you know if it has worked
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MI5
Level 94: Supreme
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Registered:
Is it an ex EE phone?
123 is the O2 speaking clock which is the same as the EE voicemail number.
You should be dialing 901 for O2 voicemail.
https://community.o2.co.uk/t5/Other-Products-Services/All-you-need-to-know-about-O2-Voicemail-901/m-...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 8
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Anonymous
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Hello, unfortunately leaving myself a voice message did not work. I have also now realised that it is not actually a voice message, but instead it has somehow linked to a live time service. In other words it is giving me the live (correct) time for whenever I listen to the message.

Are you able to help with this?

thank you
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MI5
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See my post above.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 8
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Anonymous
Not applicable
BTW the time service is the O2 time service
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MI5
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https://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/How-do-I-delete-a-voice-message-I-hav...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 8
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