Get Help with Android Devices

Welcome to the Android board!

Hi everyone, Welcome to the Android board! If you have an Android device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a pu...

Resolved! Galaxy J3 locked

Hello,My phone asks me for network PUK code because I put another network sim cad in. I got PUK code from O2 website but it didnt work. I went to O2 store, they gave me new sim card but new code for new sim didnt work aswell. I called customer servic...

Resolved! SMS conversion to MMS

I have a Samsung Galaxy S7 Edge and I've noticed that my account has been charged because of MMS messages. I've read some forums, etc. but can't manage to find anything useful to my situation. Does anybody know if there is a way to stop the SMS>MMS c...

wi-fi saying its connected but asking mobile to use mobile data for internet

Since coming back from France I have had trouble connecting to certain wi-fi networks. I successfully connect to these networks, but a message pops up asking me to use mobile data for internet. The Wi-fi then does not work. Other wi-fi's work fine - ...

Resolved! How do I delete a voice message (I have a Samsung Galaxy S2)

does anyone know how to delete a voice message? Entering 3 (usually deletes) does not work in this case and I have disabled the voicemail function. Somehow I have a voice message with O2 time (i.e the time now is 7.56 and 7 seconds, etc) - i have no ...

Galaxy Tab S3 on contract

Hello, I was wondering if anyone can advise of the typical time frame for O2 to stock new tablets? I want to go for the S3 with SIM card, however cannot find it anywhere. Thanks Keith.

O2's range of Android devices

I've been an O2 customer for about 15 years now and after many years on iOS devices I switched over to Android about 18 months ago, opting for a Galaxy S6 which I've been very pleased with. However the distinct lack of security and software updates f...

Resolved! can't send text messages even though I've downloaded the settings

Got new sim and had existing number transfered onto new sim and downloaded settings but can't send or receive texts messages

repair

Hi alli recived a new samsung S6 on 21/2/17 from O2 insure , it developed a fault it wont hold a charge and only works plugged into charge lead.Took it to O2 shop Guru and tried all sorts even hard reset to no avail so decided to sent to O2 repair on...

Resolved! Not registered to network

A couple of weeks ago I lost my phone, a Samsung Galaxy S7 edge. I called O2 who sent me a new SIM card, which for the last week I have been using in an old handset without any problem. I have now got the S7 edge back (I left it on a plane and it has...

Data Roaming

Hi everyone, justlooking for some advice on what tariff to choose.. I have a Motorola 4G Android. As i was born deaf, i chose the unlimited text, 100 min talktime and 100MB data. I have a job now that involves driving all over and i would like to use...

O2

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