Solved: Honor 20 Lite Headphone Issue

EddieTwadds · ‎28-09-2020

Hi. My 2 month old Honor 20 lite has a headphone jack problem. It won't play through my Skull Candy or JVC Gummy headphones but will play through my old Samsung headphones and my sons Skull Candy headphones. All the connectors are the same but playback through the headphones is inconsistent. Above know if this is a software issue or is my new phone broken?

MI5 · ‎29-09-2020

@EddieTwadds

The fact that some work ok would suggest the hardware is ok so I guess it's software or configuration related.

Check the settings for the device when you plug in.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎29-09-2020

@EddieTwadds

The fact that some work ok would suggest the hardware is ok so I guess it's software or configuration related.

Check the settings for the device when you plug in.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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