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Forum Posts

Welcome to the Android board!

Hi everyone, Welcome to the Android board! If you have an Android device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a pu...

Martin-O2 by Former Staff
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  • 2 replies
  • 2 kudos

Resolved! Honor 20 Lite Headphone Issue

Hi. My 2 month old Honor 20 lite has a headphone jack problem. It won't play through my Skull Candy or JVC Gummy headphones but will play through my old Samsung headphones and my sons Skull Candy headphones. All the connectors are the same but playba...

Resolved! Changing phones question

Hi all, Hopefully these are a quick and easy set of questions My current phone (Samsung Galaxy from 2015) is too old to run the NHS Covid app, so I was going to get a Galaxy A10 to replace it and access the app. My queries are: O2 is my current netwo...

Wallcloud by Level 1: Joiner
  • 1083 Views
  • 3 replies
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Resolved! Phone fault

My brand new note 10 had a faint white line across the screen when first turned on, now its three black lines and getting worse I can't seem to contact anybody on my o2 about it

B16gpw by Level 1: Joiner
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  • 2 replies
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How to get O2 sourced S9 to Android 10

I have a Samsung Galaxy S9 running Android 8.0.0 / G960FXXS2BRK3It was acquired through an O2 contract but I've since moved to Sky.I did allow it to upgrade once to Android 9 but this broke call recording, which is very useful to me, so I rolled it b...

mark45623 by Level 1: Joiner
  • 1863 Views
  • 7 replies
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MCK Code

Hi, Switching network provider due to it being free on current TV/Internet package. I mistakingly entered the code wrong too many times so ive now blocked my phone. It is requesting an MCK code, ive rang O2 around 6 different times today with no succ...

GD13 by Level 1: Joiner
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  • 5 replies
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Resolved! Android camera

Hi its me needing help again google isnt my friend . My phone isnt right its not taking good pics anymore. An update must have done something or i have Can you help me please ? Look at Rosie's eyes My girl is 1 today thats a birthday pic with her new...

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Poppysmum by Level 19: Quirky
  • 1568 Views
  • 6 replies
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Text Message Retrieval

I tried to retrieve a message I deleted a day or two ago but also I deleted the contact number tried using back up but no avail. I'm using a Huawei y6 2019 and even done the app through the computer as well and still no help any advice what I can do?...

Device45 by Level 1: Joiner
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  • 1 replies
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Cracked screen and O2 insurance

Hi.Anyone know if the o2 insurance i habe with my phone covers cracked screen? Also whats the average time the phone takes to be repairedTia

Mick50 by Level 1: Joiner
  • 740 Views
  • 1 replies
  • 0 kudos