cancel
Showing results for 
Search instead for 
Did you mean: 

Help! Calls not always coming through

Christielou25
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

My phone for a couple of years will pick and choose when to let calls through to my phone. It will not even ring sometimes and forward my calls to my sisters phone. However phone call forward setting won't load and instead I get this error message. " failed to read data. Check sim or network connection then try again". So I can't alter anything figure out why it's doing it etc... any ideas? First problem why is my phone not ringing and diverting calls when I have signal, then secondly why can't I alter my call forwarding settings. 

Message 1 of 4
734 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 149990 Posts
  • 641 Topics
  • 28564 Solutions
Registered:

@Christielou25 

Try dialling ##002# which will delete all call diverts.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
718 Views

RafaC
Former Staff
  • 1774 Posts
  • 157 Topics
  • 4 Solutions
Registered:

Hey @Christielou25 did you manage to sort this one out?

Message 3 of 4
704 Views

sailaway
Level 1: Joiner
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:

Hello. i am also having this issue. 

Message 4 of 4
686 Views