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HTC One S, Getting Hot & Battery Running Out Quick

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Anonymous
Not applicable

on ‎29-05-2013 16:45

on ‎29-05-2013 16:45

As the above says, my HTC One S has just started to get hot when not in use, & i've noticed that the battery is now running out quick, full charge from about 10am today with no use al all today and at 3pm it's very hot even through the case and the battery has 14% left on it and running down quick

 

the phone is just over a year old

 

cheers for any info on this problem

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Anonymous
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In response to MI5

on ‎30-05-2013 09:26

on ‎30-05-2013 09:26

sorry MI5, no canny mind, as what did get turned on a good few days ago was automatic updates when in a WiFi area, this has now been turned off

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MI5
Level 94: Supreme
In response to Anonymous
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on ‎30-05-2013 10:03

on ‎30-05-2013 10:03

Back up your photos and anything else you need to keep and do a factory reset. It will at least rule out any apps if it still overheats afterwards.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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In response to MI5

on ‎30-05-2013 15:57

on ‎30-05-2013 15:57

looks like i may have to, but in saying that, it's ok today, i'll monitor it and take it from there

 

 

cheers for your help & info

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