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Fit versa 4 watch

Jack1309
Level 1: Joiner
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Hi I got a free fit versa 4 watch with my Google pixel 7 Pro plus less that 18 months ago.. it has stopped working for more than 3 months now and was wondering if this would be under warranty and something you could replace.. thanks. 

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MI5
Level 94: Supreme
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@Jack1309 

It should be if not user damage, but you need to send it in for assessment https://www.o2.co.uk/help/device-and-sim-support/device-repairs

or contact Google directly.

https://www.fitbit.com/global/uk/products/smartwatches/versa4

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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madasaf1sh
Level 77: Grand Master
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@Jack1309 

 

You need to contact Google (who own Fitbit), and they will be able to advise, as the promotion was run by Google direct an not o2, and o2 repairs cant fix Fitbit devices

 

You can contact them via this link https://support.google.com/fitbit/?hl=en-GB#topic=14236398 

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
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As sugested already

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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