Dead phone

Anonymous · ‎14-12-2014

Will not switch on. Fully charged but nothing

Bambino · ‎14-12-2014

What phone do you have? How long have you had it?

I DO NOT WORK FOR O2

Anonymous · ‎14-12-2014

Hi

If it has a removable battery then do so for a few minutes and replace and try to reboot.

Anonymous · ‎14-12-2014

Press the on button and hold it pressed in for up to 20 seconds. If the battery has been allowed to drain this sometimes happens.

Cleoriff · ‎14-12-2014

@Anonymous wrote:
Press the on button and hold it pressed in for up to 20 seconds. If the battery has been allowed to drain this sometimes happens.

Or maybe a faulty switch. Possibly if the phone has been dropped or knocked?

Veritas Numquam Perit

MI5 · ‎14-12-2014

Are you sure it is fully charged?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎14-12-2014

I was just thinking the same @MI5 .... Are you sure it's not the charger that is not working and the battery is just drained, so the phone wont come on?

MI5 · ‎14-12-2014

Great minds.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎14-12-2014

WHAT PHONE IS IT.....just a clue:smileywink:

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎14-12-2014

@jonsie wrote:
WHAT PHONE IS IT.....just a clue:smileywink:

Android

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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