1 ACCEPTED SOLUTION
Accepted Solutions
Got my solution;
Used Live Chat, briefly explained my problem, and they lifted the bar within a few minuted of connecting. I have no clue why my sim was barred in the first place.
And for those who are interested, about the Mexican thing;
I bought my Galaxy S4 from SimplyElectronics because it was £300 SIM-free which was an absolute bargain at the time. The phone came and everything was in Spanish. The default language settings, the box, manuals, everything. So after some tinkering about and lots of Google translation, I found out how to switch the language settings and eventually found that no sim would work in my brand new 'SIM-free' phone. I didn't realise that it literally meant SIM-free >.>
Went to an unlocking place, and the price was £20 a hit until they finally managed to unlock the phone. No biggie, £360 for a brand new phone.
I also looked at where the phone had been and it said Mexico> Amsterdam> France> UK. This phone has been to more foreign country's than IVE ever been. Haha
But yeah, the bar was lifted after using Live Chat. Thanks for the help guys and I hope my story has interested you
Used Live Chat, briefly explained my problem, and they lifted the bar within a few minuted of connecting. I have no clue why my sim was barred in the first place.
And for those who are interested, about the Mexican thing;
I bought my Galaxy S4 from SimplyElectronics because it was £300 SIM-free which was an absolute bargain at the time. The phone came and everything was in Spanish. The default language settings, the box, manuals, everything. So after some tinkering about and lots of Google translation, I found out how to switch the language settings and eventually found that no sim would work in my brand new 'SIM-free' phone. I didn't realise that it literally meant SIM-free >.>
Went to an unlocking place, and the price was £20 a hit until they finally managed to unlock the phone. No biggie, £360 for a brand new phone.
I also looked at where the phone had been and it said Mexico> Amsterdam> France> UK. This phone has been to more foreign country's than IVE ever been. Haha
But yeah, the bar was lifted after using Live Chat. Thanks for the help guys and I hope my story has interested you
- 151794 Posts
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- 151794 Posts
- 650 Topics
- 28843 Solutions
@Anonymous wrote:
I've had lots of problems with my phone as I purchased it SIM-free online at the cheapest price I could find (bad move) and it ended up locked to a Mexican network.
There's an interesting story held within that statement, I'm sure 
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Welcome @Anonymous
I love the expression that you were 'a long time lurker' on the forum. Very pleased that you are no longer lurking and have come online to meet us all. 
Hope you get your problem resolved. If not, there are Android experts on here who will help..
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This is starting to sound like the old familiar story, hope not.
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@jonsie wrote:This is starting to sound like the old familiar story, hope not.
You and me both. It was that sentence locked to a Mexican network...?
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It's unlikely that a phone barred in Mexico would also be barred here. Usually you would expect to see "Not Registered on Network" rather than a call barring in operation message - I'm looking for the positives here, can you tell? 
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Hopefully customer service will confirm it's a simple account problem
