4g to 5g

[Tomuk21]

I have a broken s10 that can’t be repaired, I have a o2 sim only acc with 4g, can I put this sim into a new phone that I’ve purchased an receive 5g. Thank you.

[mobilemandan · Accepted solution]

You may need to do a sim away to get 5G services. Best bet is speak to o2 to enable 5G on your account and then visit a local store and do a sim swap for a 5G sim so you can use the service. If you don’t have a store near you then customer services will be able to send out a replacement instead.