I am an escalation manager myself, 14 months saver of 130 hours on the
phone oh nothing short of shocking I being doing this for 25 years.my
issue is we have made 4 separate complaints in writing all then logged
as resolved yet not one person has con...
Can I ask have you had the phone issue resolved as we are going through
the same issue and my partner credit file and our health it’s being
horrific hours on the phone I work within escalating issue back office
and I struggled to understand why they ...
Can I just say 02 what ever department are just lierswe have being in
dispute for a year about incorrect billing and being charged for
2.phones we never had I had to get the uk police involved so my advice
email don’t bother with there call centres 1...