O2

I just wonder if there is anyone else out there - anyone - who has had a satisfactory resolution to their complaint from O2 Customer Service? I have for weeks now, literally weeks been trying to get a response from O2 and have used the Virtual Assist...

Can anyone advise if there is a better way to contact customer service? My wife recently left O2 Pay Monthly to change to another provider, we were advised that she was over £18 in credit. After a very lengthy and unpleasant experience - over 3 hours...