A satisfactory solution is very simple for O2 to complete quickly.If
they refund my missing credit as promised then problem solved.It's about
time this issue was put to bed!
16/05/2024Today I checked my bank account to find that the promised
refund from O2 of my unused original PAYG credit of £19.14 has not come
through.On 25/04/2024 the agent promised it would be returned to my bank
account within 5 working days.The onl...
Today my sim is now recognised again and *#10# returns 0 balance, I
topped up with £20 using my debit card by calling 4444 and checking the
PAYG 3-2-1 balance confirms the credit.Provided the refund for my
missing original credit shows up in my bank ...
After a short hold the agent advised that he was unable to do the same
as his colleague back in March 2024 and that he would create an
reactivation order for the sim which would take 24 hours to
complete.After this I would be able to add at least £10...