About Ck26

Ck26 · 28-07-2022

I haven tried numerous times to text Loyalty and my phone number to the given number and they keep responding with "we don't recognise that number". First I have a lot of issues with porting, now I can't even get my loyalty discount. Just one thing a...

Ck26 · 13-07-2022

I am absolutely exhausted with speaking to customer services representatives on the phone and via chat and getting absolutely nowhere! I ordered a new phone over 10 days ago. Whilst ordering my phone I was asked to enter my PAC code if I wished to tr...

Ck26 · 29-07-2022

Hi I have text Loyalty and my number to 21500 numerous times and it just keeps saying number not recognised.

Ck26 · 21-07-2022

Update PositiveFinally my number has been changed...all thanks to a Customer Service Agent Called Glynis. Thank you. You are the only one who listened to me, understood what I was saying, helped me and actually followed it through and communicated wi...

Ck26 · 20-07-2022

Still NOTHING has been done! I have spoken to people over the phone, chat and on here again!5 people have now told me they have sent a form to the porting team!All 5 have told me they will ring me or phone me with an update...guess what?! Not 1 of th...

Ck26 · 19-07-2022

Hi,Sounds like a nightmare! No, my issue still isn't sorted. I spoke to someone on Friday,they said they would sort it all for me...Still nothing. I rang today and they couldn't even tell me what had been done Friday and why it wasn't working. Once a...

Ck26 · 14-07-2022

I have spoken to someone again this morning who told me they will email the porting team and will take maximum 24hrs to respond. I'm unhappy 1. The person I spoke to Tuesday told me they emailed the porting team and they have a time frame of 2-4 hrs ...

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User Activity

Loyalty discount

Keeping my old number.

Re: Loyalty discount

Re: Keeping my old number.

Re: Keeping my old number.

Re: Keeping my old number.

Re: Keeping my old number.