About Harrysmum2008

Harrysmum2008 · 12-08-2018

Hi to anyone who remembers me, it's been a while since I posted. As the title says, I'm confused by O2 Travel Inclusive. I spoke to Live Chat this morning as I wanted my PAC to move to Three for their Go Roam. I was offered O2 Travel Inclusive and de...

Harrysmum2008 · 14-10-2016

Does anyone know how long it takes to get a final bill? I very briefly left O2 in September but still haven't received a final bill and have no access to my old account as I've been set up with different login details and can no longer access the old...

Harrysmum2008 · 11-10-2018

Thanks for confirming @Marjo. I presume something must have gone wrong in my case then as I should have had the refund automatically. It would help if customer services knew what they were talking about as well (and actually managed to sound as if th...

Harrysmum2008 · 11-10-2018

I can't believe it, I finally have my refund! I was expecting it to take the full 7 working days but it was in my bank this morning. I still think it's ridiculous that O2 expect you to jump through hoops to get your money back, especially when it's b...

Harrysmum2008 · 04-10-2018

It would be good if you could clarify @Marjo. I wonder how many people think they will automatically get a refund but forget as it hasn't arrived - a nice little earner for O2! It would also help if the customer service staff could sound slightly int...

Harrysmum2008 · 04-10-2018

Nothing received this morning so I gave customer services a call. Apparently they don't refund unless the customer calls and requests it! According to the information on the website I should only have had to have called if the refund was less than £2...

Harrysmum2008 · 03-10-2018

Hi @Marjo, I'm still waiting unfortunately. Tomorrow is day 30 so I'm hoping it'll come through then...

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O2 Travel Inclusive - confused!

Final Bill

Re: O2 Travel Inclusive - confused!

Re: O2 Travel Inclusive - confused!

Re: O2 Travel Inclusive - confused!

Re: O2 Travel Inclusive - confused!

Re: O2 Travel Inclusive - confused!