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Place on wrong data tariff. Moved from Virgin to o2

JF72
Level 1: Joiner
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on ‎08-08-2023 19:38

on ‎08-08-2023 19:38

Hi

I noticed my online account says I have a 250gb data allowance rather than the unlimited data my o2 contract states after moving from vigin to o2 today. Online chat is down. Anyway to get this rectified online?

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madasaf1sh
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on ‎08-08-2023 19:55

on ‎08-08-2023 19:55

@JF72 

 

It should update in a couple of days, to the correct data amount, if it hasnt then you will need to contact o2; if you send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG), or you can call 202 from your o2 phone

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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JF72
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on ‎08-08-2023 20:05

on ‎08-08-2023 20:05

Thank you. I'll give it a few days 

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