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unable to access the internet

CitySlicker
Level 1: Joiner
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‎19-04-2024 17:10 - edited ‎19-04-2024 17:17

‎19-04-2024 17:10 - edited ‎19-04-2024 17:17

I can't get a signal I have checked the Network area and there seems to be no issues. I can use wi-fi at home but have been in London all day and unable to use the internet. I have an eSIM on the phone and I'm wondering if it's stopped working for some reason.

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MI5
Level 94: Supreme
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on ‎19-04-2024 17:14

on ‎19-04-2024 17:14

@CitySlicker 

Check guides for help:

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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