o2 support

efbgwusyfv · ‎07-11-2024

why does your support page take me to post on a public forum i want to speak to an o2 support member to answer questions about my bill and why i am unable to reduce it

Bambino · ‎07-11-2024

@efbgwusyfv This is not O2. This is a customer community.

You need to speak to the Payment Management Team on 0800 902 0217 or 0800 032 5302

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

I DO NOT WORK FOR O2

Enlli · ‎07-11-2024

For future reference all the support information is here

Guide: How to find help & contact O2

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎07-11-2024

@efbgwusyfv wrote:
why does your support page take me to post on a public forum

It's called contact deflection.

Cheaper to ask a question here than employ more customer service advisors.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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