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my phone keeps freezing and just cuts off all the time I haven't had it long is my phone or the sim

susybaby
Level 1: Joiner
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my phone

 

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madasaf1sh
Level 78: King of Kings
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@susybaby 

I would suggest backing up the phone to the cloud service it is linked to (device dependant) and the do a factory reset and seeing if it improves. 


If not contact the manufacturer of the phone and ask them if it is a warranty claim.. As without knowing what phone you have that is all we can advise.

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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