iPhone 14 pro max repair

[Shaquille371]

I had revised a new iPhone threw o2 as my insurance was cancelled paid as tho I had insurance as one of the workers spoke to the manger I got a new iPhone 14 pro max smashed it once again after 4 days 🙄I sent it off to be repaired quoted me ?£700 saying it was in repairable and that apple domt do 3rd party replacements🤷‍♂️So I rang someone else expanded the situation they said it would be £5.40 as they received the wrong phone I had sent back that was ment to go to insurance now I, being told that’s not correct surely they can’t say £5.40 then say that’s incorrect ? 

[MI5]

@Shaquille371 

That makes very little sense to me.

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