eSIM swap when in the EU

[FrankS]

Hello,

I realise that there are already some questions about this but the answers are varied.

Question (in 2 parts):

1 - If I am abroad (in the EU principally) using an already activated / enabled eSIM can I have that eSIM transferred to a different phone (eSIM compatible) in the UK while I am still in the EU?  This would allow my wife / daughter (who would still be in the UK) to "manage" my incoming calls and SMS messages if I need to stay in the EU longer than the 63 day limit currently stated in the O2 Ts and Cs for EU roaming.

2 - Something we all dread I expect - I travel to the EU without having transferred my eSIM from phone A to phone B (different handsets but both eSIM compatible) and I only have phone B with me in the EU.  Can I get the UK based eSIM (in phone A) de-activated and get the eSIM transferred / downloaded to phone B AND (critically) activated when I am in the EU or can activation ONLY be done when in the UK?

This isn't something I would expect to do but if it turns out to be necessary then some prior knowledge would be handy!!

Thank you, Frank

[MI5 · Accepted solution]

@FrankS 

It can be done in the respective MyO2 accounts providing both accounts are on the new 360 billing system.

[FrankS]

Hello,

Thank you for the quick reply.

Apologies for being "dim" but how do I know if I (or my SIM or phone) are on the 360 billing system?  Does it tell me in My O2 or somewhere - and if not how do I find out?

Thank you, Frank

[Enlli]

Have a look if you have the SIM Swap menu

 

[FrankS]

Hello,

Yes, I have the SIM SWAP option so I will give it a try.

Thank you for the information.

Frank