on 10-10-2023 12:01
Hi,
I'm making a call as i type to Citizens Advice but not getting through so 15 minutes in,do i need to start being concerned at the costs while still awaiting a CAB operative ?
on 10-10-2023 12:17
Depends on the number @bob16
Most pay monthly sims have free calls to 01, 02 and some 08 numbers.
This guide might help:
Guide: Your Allowances - what is and isn't included
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 10-10-2023 12:32
Just to add : calls to 03 numbers are included in allowances
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