So 2 weeks ago purchased a new contract sim only with O2 this was setup. Needed to bring my personal number from EE into O2 and it hasnt been smooth sailing. I have to say something so simple has been overwhelming complicated process. Only up until n...
Hi. Since porting to O2 I am unable to activate iMessage and FaceTime for my phone number. It worked up until the port was completed. I have switched both off and restarted the device then switched back on but I get activation failure messages when I...
My network is not working
I have been home all day on my internet. Popup just informed me that I have been charged 2 pounds for data?
Can’t remember PIN number on old phone, there is no sim and no SD cards. How do I access my phone to get my photos.
I have a new sim (same number). Now activated and all seems good except that all calls I receive are 'caller unknown' even when numbers are in my contacts. What do I need to change? Thanks
Hope someone can help me please? When I contacted O2 to find out how to see my bill etc - this was done ok except for 1 thing. I specifically asked if there was a tear off strip at the end of the bill (on line) that I could print off and take to the ...
I am not getting 3G or 4g and I don’t know y
I'm traveling in Rhodes, Greece. While I'm supposed to be able to roam free in Europe, I just realized that my phone has connected to Turkish operators from time to time and I have been charged for it. I have O2 Travel bolt on, so I see a 5€ extra ch...
Hi - I bought a pay monthly sim only contract for my son last year. Initially he had just a basic Nokia but he has just changed to a second hand iPhone and the 4G didn't work. I was sent a new sim after speaking to customers services and them making ...
