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Texts not arriving

Some texts from my daughter never arrive despite my phone being on all day every day. They seem to be texts sent at night when the phone is off. I did not have this problem with any previous phones. Phone is a Samsung. The settings have been checked ...

Resolved! Data transfer to new phone

Can I change my phone in store and get the store to transfer my data across

Resolved! Nuisance calls

This week I have received around 4 calls per day from mobile numbers that I do not know. What I call it back it says that the number is not recognized? How can they call me then? All the numbers are different. How can I stop this?

Issues calling a specific contact

I'm having issues dialling one of my contacts.The number is my Nan's land-line, which starts to ring like any other number, but then cuts off with what sounds like a busy tone.This is an issue on 4g etc, or a WiFi call.I know it's not an issue with t...

Resolved! No audio on new Oppo Find X3 Lite 5G

I have had ny phone for two days. The first time I used my headphones all was OK but as soon as took the headphones out, the phone has stuck on headphone settings and I cannot hear anything or receive calls / make calls unless I have the headphones i...

o2 WWAN

My phone keeps dropping wifi in preference for 02 WWAN.02 WWAN doesn't show up in my wifi list.Automatic connection to networks is DISABLED on my phone (iphone 12)I connect to the internet via my wifi - private, unique password protected - however I'...

Resolved! 02 fraud txt

Hi I had a call from someone from 02 saying i been chosen as i pay my bills on time for an amazing deals etc... they sent me a code as i didnt understand what this man was shouting about i just hung up no details were given over the phone i later ran...

Resolved! How to get NHS/BLC discount added to your account

Please advice on universal question ?

Resolved! iPhone 11 dual sim / esim

I am currently stuck abroad due to covid and have an o2 iPhone 11 Pro. I want to get the local network provider esim to use the data whilst here. Is this possible and do I need to get the o2 phone unlocked even if I keep it as the primary physical si...

Resolved! Fraud?

Sorry if this is on the wrong topic! I can't get through to O2 so I'm really hoping for some assistance.I just got a notification from my bank account saying my sum of payment for O2 was declined due to the wrong CVV number, but I pay through cheques...

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