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Forum Posts

Resolved! Travel

Hello can you tell me if my up allowances on my phone will work in Majorca please I’m on o2 refresh

Kirsty11 by Level 1: Joiner
  • 679 Views
  • 1 replies
  • 0 kudos

Resolved! Metered connections

I want to use my phone as a backup connection in case my house wifi goes down. When I try to connect it says this is a meter connection and then data does not transfer. Please could you help adjust this? Thanks

Lau1 by Level 1: Joiner
  • 545 Views
  • 2 replies
  • 0 kudos

Resolved! PDF Viewer

Hi GurusCan someone assist me here please im not that great with techno stuff?When i try to download and view PDF Files it says 'To read files from this device, go to device settings and give OneDrive access to your device storage' hoe do i do this p...

Haggie4 by Level 1: Joiner
  • 358 Views
  • 1 replies
  • 0 kudos

Resolved! Direct debit

Hi I had a contract with o2 for 2 years. Paid for 2 half years (took 6 months to decide to have a new phone and a new contract or stick with my old phone and go on payg) so in the end I cancelled my old contract (didn’t cancel the direct debit with v...

Resolved! Changing home/billing address in MY O2

Hoping someone might be able to help me with this. I thought it would be very simple fix but it seems to have become a lot more complicated.Basically I'm trying to update my home/billing address on my O2 account.I've got a 'My O2' account, this was s...

Paul798 by Level 1: Joiner
  • 4301 Views
  • 9 replies
  • 0 kudos

Resolved! Wrong Address

HelloI’ve ordered a new phone but have just seen it is being delivered to my old address How do I notify O2? thanks Ryan

Ryan2010 by Level 1: Joiner
  • 497 Views
  • 1 replies
  • 0 kudos