Get tech support for your O2 issues

Resolved! Internet too slow to use

Hello, please could someone help.We are struggling with our internet access and we can no longer cope with it! We aren’t even half way through our contracts and suddenly the internet on 4G is worse than dial up 20 years ago. We’ve tried all the recom...

Resolved! No text nor internet when not at home?

Can anyone help please? My phone has stopped accessing the internet and receiving or send text messages when I’m away from my home.it will only do so when I’m connected to my home WiFi.Is there a reason for this and how can I fix it?Thank you

Resolved! nhs discount

does anyone know how to get a bluelight card discount applied to a current contract?

Resolved! Wifi Calling One Plusd 7 pro dual sim, works with EE not o2

I have enabled WiFi calling on my o2 account. I have a Oneplus 7 pro phone with dual sim. Wifi calling option on the ee sim is available and works. I dont get the option come up for o2. I have checked my account and it is enabled. I've swapped the si...

Resolved! Why can't I send messages to 82122 ?

Why can't I text radio station numbers that I used to be able to text 82122 ?

Resolved! How do I transfer my number to new O2 contract

Hi I currently have a talk time tariff with O2 having already paid off my phone. I want to get a new phone and have found a deal through affordable mobiles that I want to get (I asked O2 if they could match it and they were unable to do so). I want t...

Resolved! Spam? Calls

I keep getting calls from a number that comes up as Cheltenham offering me big discounts on O2. Is this a scam?? The number they call from is 01242 306016. I don’t want to call it in case I get some mega charges! Can anybody enlighten me please?

Resolved! Data not available on 3g when abroad

cant use phone to access data when on 3g abroad. Wifi ok… any ideas

Manchester city Centre

Why is there never any signal in Manchester city Centre? does anyone else experience this? literally, between the hours of 12 - 16:00 my signal goes. its so frustrating!

Resolved! Voicemail not working

Voicemail has not worked ever since joining o2 2 wks ago. Support page suggestions don’t work, trying to get hold of customer support is impossible. Can you help?

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