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Forum Posts

Resolved! Spam? Calls

I keep getting calls from a number that comes up as Cheltenham offering me big discounts on O2. Is this a scam?? The number they call from is 01242 306016. I don’t want to call it in case I get some mega charges! Can anybody enlighten me please?

Manchester city Centre

Why is there never any signal in Manchester city Centre? does anyone else experience this? literally, between the hours of 12 - 16:00 my signal goes. its so frustrating!

chris831 by Level 1: Joiner
  • 427 Views
  • 1 replies
  • 0 kudos

Resolved! Voicemail not working

Voicemail has not worked ever since joining o2 2 wks ago. Support page suggestions don’t work, trying to get hold of customer support is impossible. Can you help?

Nothanks by Level 1: Joiner
  • 1924 Views
  • 1 replies
  • 0 kudos

Resolved! using phone in EU zone

My phone worked on day 1 of my holiday in spain and then stopped for no apparent reason. I can't access data or receive emails. Do you know what the issue may be. I pay monthly and have 20 MB data included in the plan

Kazinka by Level 1: Joiner
  • 331 Views
  • 1 replies
  • 0 kudos

Resolved! Can’t get access to my mobile data abroad

I’ve arrived in Tenerife and when trying to use data it’s only showing 3G but no internet connection is available. I had a look at my contract allowance and I haven’t got any bolt ons on my account and roaming is already set us with my contract. I ha...

fats-94 by Level 1: Joiner
  • 1449 Views
  • 3 replies
  • 0 kudos

Resolved! Cancel an extra

How can I cancel an extra

AMA by Level 1: Joiner
  • 594 Views
  • 2 replies
  • 0 kudos

Resolved! Volt 02 SiM

Sorry if not posted in the right forum. i got the Virginmedia 1GB BB upgrade as part of the Volt package, I then got a text saying as I have moved from the oomph package my oomph SIM will cease on Dec 13. I then saw that I should get a O2 SIM to repl...

Dr_ic2 by Level 1: Joiner
  • 597 Views
  • 1 replies
  • 0 kudos

'not sent' text messages

Hi all, I have an Alcatel 1 bought from O2, it goes through phases when I send a text and get a message 'not sent tap to try again', however it turns out the message has actually been sent but unless the recipient replies immediately I have no way of...

phone 'not sent' 12.10.21.jpeg charges.jpeg
MaryM by Level 1: Joiner
  • 1747 Views
  • 4 replies
  • 0 kudos

BT Wifi

Hi all, my Alcatel 1 connects to my BT hub for wifi when I'm at home Last week I needed to call Green Flag urgently from home and tried their app, it wouldn't work as it said I had no internet connection Sure enough, the phone had lost my router so I...

networks.JPG bt wifi.JPG
MaryM by Level 1: Joiner
  • 2267 Views
  • 6 replies
  • 0 kudos