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Forum Posts

Resolved! How do I see detailed usage on my tariff (£10 month, unl. SMS/unl. calls, 5gb data)

I was surprised that I needed to top up mid month, to send a text. With unlimited texts this has never happened before. Is it cos it was a short code recipient? Sending a text to BBC 6music on 64046. No advance warning either. I've sent many texts to...

Resolved! Fraud by Telefonica employee.

Was contacted by someone claiming to be from O2, he was fro Telefonica which I suppose is the same thing. Told me my line rental was being lowered by 40% and asked for my security answer which I stupidly gave him. Next thing he asked for the access c...

Getting someone else's bills emailed to me

NOT about this account but to another email address I have. This is just a payg sim I'm using as you have to in order to post on this forum... For the last few years I have been getting unsolicited monthly bills for some stranger on O2 emailed to me....

zxcvbnm by Level 1: Joiner
  • 3704 Views
  • 7 replies
  • 0 kudos

Resolved! Voicemail to email

HiIs it possible to forward a voicemail to an email (as a, for example, mp4 file) so as to be able to share it with others? Thanks in advance for any help you can give David

DaveCramp by Level 1: Joiner
  • 1406 Views
  • 1 replies
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Resolved! Live chat - SIM not provisioned

Since I had my plan upgraded yesterday I have no service. As I cannot receive texts I cannot get onto My o2, I also cannot ring O2 and the live chat link I managed to get mailed to me is dead ! If you are online just click here https://link.liveperso...

Tyzer by Level 1: Joiner
  • 649 Views
  • 3 replies
  • 0 kudos

Resolved! sim not provisioned

Hi i have just received my upgraded phone which is a samsung z flip 3 5 g and the new sim when inserted says sim not provisioned, ?and the phone will not work

Phil69 by Level 1: Joiner
  • 480 Views
  • 1 replies
  • 0 kudos

Resolved! How long for new sim to activate?

Hi, I've recently upgraded. Just st upmy new phone with the 5g sim. How long until the sim in my old phone doesn't work and and new one does?

Resolved! Using UK number abroad

Hello, I have recently moved to Australia and am starting to have issues where my UK number was the sole form of verification for some email/other accounts. I have a pay as you go SIM with my number (+xx xxxx xxxxxx) but I’m unable to get any service...

Allyhux by Level 1: Joiner
  • 442 Views
  • 1 replies
  • 0 kudos

Resolved! Internet too slow to use

Hello, please could someone help.We are struggling with our internet access and we can no longer cope with it! We aren’t even half way through our contracts and suddenly the internet on 4G is worse than dial up 20 years ago. We’ve tried all the recom...

HS1981 by Level 1: Joiner
  • 795 Views
  • 2 replies
  • 0 kudos