I've upgraded from pay as you go to sim only monthly contract and want
to keep my original number . I went to the local shop yesterday to have
this done and was assured that this was possible and had been arranged.
I notice that I have been transferr...
Since Wednesday evening my phone internet doesn’t work. it shows that I
have 3/4G but unless I am connected to wifi I cannot use the internet at
all. Please can you advise as to why this is happening and when it will
be resolved. it’s rather frustrat...
I bought a Doro 1360 big button no internet mobile phone for my elderly
brother who is in hospital. I bought an 02 Sim and put £20 on it just
for calls. I set the phone up and it said balance £20, but after a short
while and without using the phone, ...
I’ve just upgraded my iPad mini to the cellular version, and bought a
pre-loaded data sim for it. Sim in, mobile data on, but I can’t download
from either Kindle or Guardian Editions - both the reasons I wanted
mobile data. I can do both on my phone ...
Yesterday I bought a SIM only deal from O2. They gave me a SIM with a
number. However, yesterday I phoned customer services and asked for my
old O2 number to be moved over to my new SIM card. So far nothing has
happened !! Is this normal and am I bei...
Me, my husband and son have have all just taken out new refresh
accounts. I want to sign us up to the loyalty discount, but for us all
to keep our own log in details? Is this possible? All 3 accounts are
paid for from the same bank account.An o2 staf...
Hello! I know tier zero support wants you to find answers yourself, even
the chat bot sends one back to a contact us page where there doesn't
seem to be a way to send a message to o2.. is there a tier 1 message
functionality so ask a question online ...
Good morning, I tried to add an xbox to my account yesterday which
required a £30 upfront payment. I provided my mum's bank details and the
£30 was taken from her account by o2 and placed in her pending
transactions. The issue I now have is the order...
