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Forum Posts

Resolved! 5g not working?

I recently got 5g sim card and my phone is Lenovo Legion Phone Duel 2 which is 5g ready. However, im only seeing 4g or 4g+ signals. Is it a matter of my location? I live in Cambridge.

Patpat04 by Level 1: Joiner
  • 1104 Views
  • 1 replies
  • 0 kudos

Resolved! Signal never above 2 bars

My signal is very bad and has been since I upgraded. Have check the area every month and it’s still not been fix. I’m paying for an iPhone13 and I would expect to have more then 2 bars of signal.

Jodie-May by Level 1: Joiner
  • 3925 Views
  • 1 replies
  • 0 kudos

Resolved! spend cap not working

i have a 10£ cap but it seems that it isn’t working!?i am nowhere near the limit

xsMax_db by Level 1: Joiner
  • 904 Views
  • 1 replies
  • 0 kudos

Resolved! Repairs

Hi I dropped my phone in the bath I'm wondering if you would be able to repair it or send one out which is the same as I'm still paying for the phone

Keden_02 by Level 1: Joiner
  • 574 Views
  • 3 replies
  • 0 kudos

Resolved! Dual sim no network coverage on e sim

I am in Greece and have an SE which I use with dual sim (Greek) and e sim (UK) it has been working no problem but now has no network coverage all settings have been checked and cannot see the problem

PaulBis by Level 1: Joiner
  • 1623 Views
  • 1 replies
  • 0 kudos

Resolved! Sudden No SIM connection

Since lunchtime yesterday my phone is showing no SIMThere are no network issues - full signal availableI've rebooted the phone several times.What should I try next?

Cait1 by Level 1: Joiner
  • 429 Views
  • 1 replies
  • 0 kudos

Getting an esim for an O2 number whilst in Australia

I have relocated to Australia but intend on visiting the UK frequently and will maintain my UK phone number. I have lost my sim, how can I get an esim for my O2 account whilst abroad?

Jmo by Level 1: Joiner
  • 975 Views
  • 1 replies
  • 0 kudos

Resolved! Unbar sim isn't working

After my phone was stolen, I had my sim bared. I've since got a new SIM and put it into my old phone. It's been 24 hours since my SIM was unbarred and i'm still unable to send texts or use data. Is there anything i can do? Thanks

Resolved! No Network

Hello, my signal has reduced significantly over the last week or so. Yesterday, my phone network had completely disappeared and it's now saying that I'm not connected. I've tried everything, from switching it on and off, removing then replacing the S...

Resolved! Sims been disconnected

My sim card was disconnected last night I am awaiting a new one but can take up to 3 days so I not can't call or text

Jpf94 by Level 1: Joiner
  • 514 Views
  • 1 replies
  • 0 kudos