Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Getting an esim for an O2 number whilst in Australia

I have relocated to Australia but intend on visiting the UK frequently and will maintain my UK phone number. I have lost my sim, how can I get an esim for my O2 account whilst abroad?

Jmo by Level 1: Joiner
  • 971 Views
  • 1 replies
  • 0 kudos

Resolved! Unbar sim isn't working

After my phone was stolen, I had my sim bared. I've since got a new SIM and put it into my old phone. It's been 24 hours since my SIM was unbarred and i'm still unable to send texts or use data. Is there anything i can do? Thanks

Resolved! No Network

Hello, my signal has reduced significantly over the last week or so. Yesterday, my phone network had completely disappeared and it's now saying that I'm not connected. I've tried everything, from switching it on and off, removing then replacing the S...

Resolved! Sims been disconnected

My sim card was disconnected last night I am awaiting a new one but can take up to 3 days so I not can't call or text

Jpf94 by Level 1: Joiner
  • 513 Views
  • 1 replies
  • 0 kudos

Resolved! Struggling with an O2 Hotspot

Requesting support on how to connect to my O2 Hotspot at my local library. I have done everything that I would normally do when connecting to WiFi at any other location and it is not working. Keep getting the 'unable to connect to this network' messa...

Daisy25 by Level 1: Joiner
  • 452 Views
  • 1 replies
  • 0 kudos

Unable to ring daughters Phone

Hi,My daughter is on O2 and has an IPhone. My wife and I are on O2 and have IPhone and Samsung phones respectively. When I ring my daughter, the call goes straight to VM. When my wife calls my daughter, her phone rings without any issues. We cant und...

Aiden2 by Level 1: Joiner
  • 775 Views
  • 4 replies
  • 0 kudos

Resolved! Repair

Hi I have broke the screen on my phone and need to get it repaired it had an unfortunate accident with a spice jar falling out the cupboardis it covered I’m the warranty or would I need to pay ?

Cc589 by Level 1: Joiner
  • 556 Views
  • 3 replies
  • 0 kudos

Resolved! Remove my spend cap

Hello I would like to remove my spend cap as soon as possible please? As it won't let me it on the app and for some reason I can't live chat o2

Rlc89 by Level 1: Joiner
  • 637 Views
  • 1 replies
  • 0 kudos

Resolved! I can't call to anyone

hi, I don't have to answer or make any calls, what's going on? SMS and internet work but nobody can call my number and I can't make a call

Piotr0770 by Level 1: Joiner
  • 351 Views
  • 1 replies
  • 0 kudos