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O2 Extras

Hi So I am using the McAfee mobile security extra. I have followed the steps twice now (after having it re issued the first time due to same complications) and it still says I have to activate it on the app. I’m signed up and using the services. McAf...

Verification / text messages not being received.

Hi all, I have recently (past three weeks) had issues receiving text messages including verification messages to my iPhone. I have the latest software (15.3). I have contacted apple and gone through their screen share process and they determined the ...

Resolved! Does the Six Months Free Disney work with Sky

I pay for Disney Plus currently through my Sky account, am I able to use the six months free offer with that? Then obviously after six months I pay the monthly fee I’ve been paying previously? Same with Audible really as I currently pay that anyhow?

Resolved! Extending ring time on a32

How do we extend ring time to 30 seconds on a A32

Resolved! Visual voicemail

I have spoken to 3 of your team today to try and get my visual voicemail with no joy you even put me through to Apple which have said it’s not set up properly on my package please can you help

Resolved! Cancelled call when I’m ringing out

When I’m trying to make a call to anyone even O2 it’s cancelling my call without even ringing

Resolved! Unable to make calls or recieve calls

I am unable to make or recieve calls

Resolved! Wi-Fi calling

I’ve recently switched networks to O2.I’m trying to enable Wi-Fi calling, something that was automatically enabled on my previous network.When I toggle ‘on’ - I get the following message:‘To allow Wi-Fi calling on this account contact O2’Then it take...

Resolved! Samsung J3 2017 storage

My Samsung Galaxy J3 (2017) has just 16GB storage. The phone reports it's full at 15.6BG. Storage analysis shows 4.6GB of Applications and about 5MB of other stuff (Documents, Images, Videos and Audio). That leaves more than 10GB of storage apparentl...

Resolved! AirPod Pro water damage

Hello, i have some AirPod pros that I pay for monthly, unfortunately like most products that encounter daily use, I was using them when cleaning and one fell in the bottom of the shower tray that had about an inch of water in.I panicked initially bec...

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