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Resolved! Notice requiring full early repayment

I’ve had a letter saying that I’ve to repay all early repayments and that the intention is to cancel the credit agreement. I’ve looked on both my accounts and both bills say paid so is this still going to go ahead?

Resolved! New iPhone 13pro poor network coverage

Hi just swapped from iPhone 11 to an iPhone 13pro with a new sim and since doing so my network coverage has been terrible. 1 bar 5g most of the time doesn’t swap to 4g the phone is really lagging behind, call quality is terrible and sketchy face time...

Resolved! Moving Abroad-changing SIM from Monthly to PAYG

I've recently moved abroad and have a new phone and contract here- I'll be travelling back to the UK frequently so would like to keep my UK number but don't want to be charged a monthly fee, so I'd like to move to PAYG. Is there a way to do this when...

Resolved! Keeping voicemail

Hi there,Sorry, I wasn't sure which board to post in. I'm looking to switch over from appleto the new Samsung when it comes out and I was wondering if there is a way to keep my voicemails? Sadly my dad passed away and not the only way I can hear his ...

Resolved! New contract still no signal kept phone number

Hello I got a new phone contract in store and chose to keep my pay as you go phone number from giff gaff all went through with pat code. However I haven’t had any cell signal or internet since 9am this morning with my new SIM card. and the old one ha...

Resolved! Forgotten password phone is locked

I recently purchased a z flip3 (today actually) I need to do a factory reset but it asks for my password (which I forgot almost immediately). Every time I try it just asks for my password and a highlighted message saying pdp backup setup-wizard fail....

Resolved! Facebook verification

Facebook have just decided to lock my account due to suspicious activity. Only problem is, it wants to send a verification code to my old number. I'm sure i updated my number as i use my current number in order to sign in but it is not giving me any ...

Resolved! I cannot ring out

i cannot ring out on my phone. My number is and my name is Christopher. [mod edit: please do not post phone numbers on the public board. Thanks!]

Resolved! Using an O2 dongle in a Roku Smart TV

Hello - I've recently bought an o2 dongle with the intention of using it for my Roku smart tv. I've plugged it into the usb port but what do I do next? And will it even work in the tv?? Thanks!

Resolved! What is 9011?

I have noticed multiple items on the detailed invoice listed as 9011 what are these…they are free but I’m curious as I don’t recall doing anything else other than using it for calls and texts. Thanks

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