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Forum Posts

Resolved! Why have o2 disabled my sim after an upgrade?

I'm in another country so have no access to another phone. O2 sent me a text saying "great news we've upgraded your sim only" but now my phone shows Sim 1 is not provisioned seconds later?? After multiple resets it's still not working. Borrowing WiFi...

Dan3108 by Level 1: Joiner
  • 779 Views
  • 1 replies
  • 0 kudos

Resolved! Home signal

I have virtually no signal in my house, which is in the centre of Cardiff and should have strong coverage. What can I do to boost my home signal? Does O2 have a booster available to fix this issue?

Hevridge by Level 1: Joiner
  • 559 Views
  • 3 replies
  • 0 kudos

Resolved! Push notifications

Hi my new Motorola g 9 play won't receive push notifications from my bank what could be wrong

Barry7 by Level 1: Joiner
  • 400 Views
  • 1 replies
  • 0 kudos

Resolved! Cannot make calls on my Iphone but can on whatsap

I try to make a call on my iphone and it just disconnects -there is no message on the screen. I can make calls on whatsapp though. I have been in touch with apple and they have checked my phone out and said all ok so they said to try O2 - anyone else...

ID Mobile ( Three 3) to O2 Mobile Network

Hi recently moved from ID Mobile aka 3 mobile and I’m having streaming issues I never had with ID at the same locations, I pay more on O2 because I thought I was getting a more superior service with better coverage, but now I’m beginning to have my d...

Haydn by Level 1: Joiner
  • 1290 Views
  • 1 replies
  • 0 kudos

What a weird fault !!!!!!

Hi Gurus,Here's a fault for you to sip a coffee over please.Both my wife and I are using O2. She has an Apple Iphone 12 and I have a Nokia G20 running android 11. Both up to date.I can ring or answer a call to anyone without issue.My wife can also ri...

Keeth by Level 1: Joiner
  • 7452 Views
  • 30 replies
  • 0 kudos

Resolved! SIM card still not working

Hello, let me sum up my story of switching from Monthly to Pay As You Go:1. I asked for migration from Monthly to PAYG as I was leaving the country. The card was sent to my address.2. I received the new SIM card, which was supposed to be used after 1...

redrum333 by Level 1: Joiner
  • 665 Views
  • 2 replies
  • 0 kudos

Resolved! Camera fail

My camera keeps saying camera fail, I have done everything it says, re start, clear cache reset settings it works but then stops again , front facing camera does not work at all any ideas?

Andycam by Level 1: Joiner
  • 460 Views
  • 2 replies
  • 0 kudos