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Forum Posts

Resolved! Extending extra activation

A little advice, as online chat isn’t available. I am a new customer looking to extend an already activated extra period with Audible.I was a customer of Audible and could not use the extra at the same time. So needed to end my contract, and wait for...

SmileMore by Level 1: Joiner
  • 784 Views
  • 2 replies
  • 0 kudos

Resolved! Usa

If I use my mobile data in the USA is it the same usage as using in the UK. Thanks

Ireland data and calls not working

Hi I bounce between Northern Ireland and Ireland for work, nightmare when i come into Ireland with calls and data. Do i need to change anything - roaming is set up and all looks well on the phone? Thanks

AndyC43 by Level 1: Joiner
  • 3626 Views
  • 4 replies
  • 0 kudos

Resolved! Not receiving international texts

My number was ported from Sky to O2 a couple of weeks ago. Everything works fine - except I now found out that I'm not receiving texts sent from abroad. So I can send texts and also receive texts from UK numbers and make calls to UK and foreign numbe...

Siggi by Level 1: Joiner
  • 7447 Views
  • 2 replies
  • 0 kudos

Resolved! Voicemail alerts

My Voicemail is set to alert me with the on-screen Voicemail symbol. However I recently purchased a Nokia 225 4G mobile phone, but the Voicemail symbol at the top of the screen was so tiny you could barely see it and so I wasn't happy with it. On my ...

Anonymous by Not applicable
  • 526 Views
  • 1 replies
  • 0 kudos

Resolved! Premium text

Why can't I text to premium numbers, I have tried everything 

Helen59 by Level 1: Joiner
  • 431 Views
  • 1 replies
  • 0 kudos

Latest Android update has broken Call over Wifi on Sony Xperia 1 ii

Since my Sony Xperia 1 ii ran an update a couple of days ago it has refused to make calls over wifi. As we have zero mobile coverage where we live I rely 100% on Call over Wifi so my phone is currently just an expensive web browser. This has happened...

Simon69 by Level 1: Joiner
  • 3885 Views
  • 9 replies
  • 0 kudos

Resolved! Visual Voicemail cant update visual voicemail

Hello I was ported to Virgin Media O2 a few days ago and since then, whenever i go to Voicemail, it says "Cant update visual Voicemail" I have a Google Pixel 6, is it not compatible? Thanks

Resolved! McAfee "Extra" product code activation

I'm unable to find anywhere on the McAfee app to use the activation code for the years free subscription with my new phone. I have 13 days left to complete this or I assume I shall lose the extra. Does anyone have a way to activate the "Extra" on the...

Moorie by Level 1: Joiner
  • 1157 Views
  • 1 replies
  • 0 kudos