Get tech support for your O2 issues

Resolved! Data roaming abroad

I have a Samsung Galaxy A40 and I have received an email saying I need to update my settings or I will not be able to use data roaming abroad. When I try to update my settings I'm ask to select my device from the Samsung list but my A40 isn't listed....

Resolved! unable to receive a call from 1 mobile number

I got a new sim card in January. It all works fine except I can't receive a call from just one mobile number in my contacts. The number is a mobile number in the Lebara network (Vodafone). I am aware that the caller is trying to ring me but it just d...

Resolved! 3G doesn’t work

Hi guys does any of you had or have the same problem. every time it drops to 3G is the same of having no internet, it’s been like this for years now. 4G and 5G works fine. I live in Swindon and the only time it works is when I go down to London. I wo...

How do i txt to short numbers eg. those numbers frm a pre-paid service?

I'm looking to send a txt msg to a short number that is part of a pre-paid service but my msgs show as failed. This is suggestive that my a/c has blocks which require to be enabled in order for me to proceed. Can u advise how I gain access to allow m...

Resolved! Prices for a 2nd sim on a Apple Watch 7

What extra cost

Resolved! 00800 number dialling

When I call a 00800 number on my iPhone it won’t connect and says call ended

o2 app can not access via device , only via laptop

i have updated my password via laptop but when i try to access via my deviceit states credentials incorrect

Weak signal

Anyone know how I can increase my very poor 02 mobile signal inside my stone house. Have tried various WiFi boosters to no avail. Have good broadband speed but very poor inside signal. I’ve discovered that O2’s Boostbox is for business customers only...

No data

I have recently nought a new SIM for my sons phone. While the wifi and all other settings seem to be working correctly and my son has an allowance of 10GB of data which is showing on his account. He has not data and cannot access the internet. When c...

Resolved! Wrong email

Hi I’m new to o2 and just tried to log in and realised the email you have is spelt wrongly so I can’t receive any email from you

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