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Resolved! Cannot make calls on my Iphone but can on whatsap

I try to make a call on my iphone and it just disconnects -there is no message on the screen. I can make calls on whatsapp though. I have been in touch with apple and they have checked my phone out and said all ok so they said to try O2 - anyone else...

ID Mobile ( Three 3) to O2 Mobile Network

Hi recently moved from ID Mobile aka 3 mobile and I’m having streaming issues I never had with ID at the same locations, I pay more on O2 because I thought I was getting a more superior service with better coverage, but now I’m beginning to have my d...

What a weird fault !!!!!!

Hi Gurus,Here's a fault for you to sip a coffee over please.Both my wife and I are using O2. She has an Apple Iphone 12 and I have a Nokia G20 running android 11. Both up to date.I can ring or answer a call to anyone without issue.My wife can also ri...

Resolved! SIM card still not working

Hello, let me sum up my story of switching from Monthly to Pay As You Go:1. I asked for migration from Monthly to PAYG as I was leaving the country. The card was sent to my address.2. I received the new SIM card, which was supposed to be used after 1...

Resolved! More than 2 Sims needed - I have kids is that too much to ask?

I have an account with O2, having recently moved two numbers over from Virgin Mobile to take advantage of Volt. I now wish to move over my 2 other childrens sim only contracts so we are all in one place with one bill and all benefit from the VM/O2 Vo...

Resolved! Camera fail

My camera keeps saying camera fail, I have done everything it says, re start, clear cache reset settings it works but then stops again , front facing camera does not work at all any ideas?

Resolved! Very slow download

I have recently acquired an O2 SIM card as part of my Virgin media bundle. My main mobile is with EE. The download speeds I am getting sometimes are woeful 1 to 2 Mbit. My EE speeds are so much better. My sim is in a 4g Huawei P20 pro. I am reluctant...

Resolved! Samsung Watch 4

I contacted o2 recently and wanted to check what I was told.I have a Samsung S21 on an o2 Business contract and i am looking to get a Samsung watch 4.The person I spoke to said I wouldn't be able to connect the watch to my phone as it was a business ...

Resolved! Transfer number

How long does it take for o2 to transfer your number to your new phone? I requested this on Saturday and still waiting

Resolved! Issue with receiving and making calls

Hi team, I contacted you yesterday about this issue. I received my upgraded handset, without a new SIM card. That’s fine. I wanted to keep my same number. So I did the transfer from my old device to my new one and also took out my old SIM card and pl...

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