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Forum Posts

Resolved! Set up

Help to set up iPad email that is connected to my iphone

Teldon216 by Level 1: Joiner
  • 410 Views
  • 1 replies
  • 0 kudos

Resolved! No Service while cancelling my contract

Hi, Today I contacted O2 via calling 202 to cancel my contract. The customer support lady read me the relevant text and then put me on hold "for a second". While being on hold the line broke up and since then I have No Service, can`t login to my O2 a...

Laci by Level 1: Joiner
  • 615 Views
  • 2 replies
  • 0 kudos

Resolved! Internet in turkey

I’m going to Turkey next week, how do I go about using my data without huge charges

Steph190 by Level 1: Joiner
  • 704 Views
  • 1 replies
  • 0 kudos

No or very little signal

I check daily it says an engineer probably knows about it ha! This has been going on for months now! But nothing has been done. Now 02 is saying do I want more data as I’m constantly on 4g all the time!! Fed up is not the word!! If I go out I have be...

Resolved! Fraud

Hi, can someone help me on how do I get in touch with O2 fraud team? My account was broken into on 03/10/21 and two phones were ordered. Luckily I spotted on time and both phones were returned to O2. The problem is that my contract was also changed s...

Kat46 by Level 1: Joiner
  • 3729 Views
  • 11 replies
  • 0 kudos

Resolved! Pay my bill

I am travelling around Thailand for a year, I only have a Thai card you will not except it , I don’t live in rye anymore, I only have a Thai address till I return to England, please tell me how I can pay my bill thank you

Mayya by Level 1: Joiner
  • 419 Views
  • 1 replies
  • 0 kudos

Resolved! Upgrade

Have spoken with one of your colleagues and organised an upgrade but cannot get past a certain point. Please advise

Jude1 by Level 1: Joiner
  • 378 Views
  • 1 replies
  • 0 kudos

Serious Signal Issue

I have serious signal issues at home, I cannot recive call or make calls when at home. Even when I move around around the flat I can be lucky to have one bar signal strenght, even when there is signal, calls will not come through. No matter time of t...

savedline by Level 1: Joiner
  • 474 Views
  • 2 replies
  • 0 kudos

Resolved! No signal

Moved house and absolutely no O2 signal (Priors Marston, Warks). Nothing for about two miles in any direction. Can’t even log in to my O2 as can’t receive the SMS auth code, so my phone (pay monthly) is useless. What are my options? Thank you.