Resolved! I've lost my phone
How do I block my phone
Forum Posts
Resolved! Age restriction
Hi I have age restriction off on the my o2 app but I am still unable to access multiple sites
Resolved! Removing spend cap
Hi how do I remove my spend cap ? I’ve never asked for it it’s automatically there and I need to remove it as it’s effecting a lot of important phone calls
Phone Mast Not Working
I have been getting this error for over 2 weeks now. Unable to make or receive calls and struggle to load any web page. Tried contacting customer services who are unable to offer any timeline on this. Whilst I appreciate the discount they offered on ...
Bad speed on data
I have been using o2 for years and my house and garden have always had very quick speeds both on 4G, and as of last year 5G. This changed around a month ago when I noticed my phone dropping from 5G to 4G often but having really slow speeds regardless...
Resolved! I can't view Volt benefits
I'm new to monthly contract but can't seem to access Volt benefits. Any help would be appreciated ☺️
Resolved! PAC
Hi, text PAC to 65075 but couldn't get a code. Can you give me code over here ?
Resolved! 5g Sim
I am shortly getting an IPhone 14 pro, will I need to order a new sim to get 5g?
Resolved! Missing 4G Samsung Galaxy S21
Could anyone help with a network issue I am having I always struggle to get a signal outside of my home, in certain places, I live in a relatively buy townNetwork check says network is good, although there was a fult for a few months, which I have be...
Resolved! Phone repair in since 28th August, still not returned
Hi - my phone was dropped in store on 28th August for an in-warranty repair (display not working) and it is still not back with me, latest status as of 09/09 is 'the repair is delayed and awaiting parts' - it took from 28th Aug to 9th Sept to get to ...
