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Forum Posts

Resolved! O2 Charging Problems In America

I am hoping someone can help me as I am beyond my patience with O2 on this issue now so I am reaching out here for help.For the last 4 visits to the USA since 2019, no matter what I do, O2 charge me £5 a day running which has run into many hundreds o...

AtomicUK by Level 1: Joiner
  • 3248 Views
  • 16 replies
  • 0 kudos

Resolved! Historic App Notifications/Incoming Calls/Incoming Messages

Good afternoon,I am looking to see if it is possible to see historic notifications from 24th June 2022.Would this be possible? I'm looking for any incoming calls/messages/app notifications that may have arrived on this day.

Debz_B by Level 1: Joiner
  • 382 Views
  • 1 replies
  • 0 kudos

Resolved! premium restrictions

how do I change the settings so it possible to call premium numbers?

laurenjj by Level 1: Joiner
  • 701 Views
  • 2 replies
  • 0 kudos

Problem

hello, I have a problem with sending text messages, the message "failed to send the message, please try again later" and when I try to call, directs me to voicemail, how to solve this problem?

Omagh by Level 1: Joiner
  • 514 Views
  • 3 replies
  • 0 kudos

Resolved! keeping old number

Good morning, I have recently changed to O2 and I asked to keep my old vodafone number. After introducing the PAC code how long does it normally take to port my old number? Kind regards, Jose

JB11 by Level 1: Joiner
  • 686 Views
  • 1 replies
  • 0 kudos

Resolved! Network issue

My Virgin mobile suggests it has a 5G signal when I'm at work PO4 8RA (sometimes drops to 4G) but browsing and app usage is very slow.e.g. Linkedin can fail to grab any content and suggest to retry after a minute, similar experience with other apps.A...

dar4p by Level 1: Joiner
  • 1201 Views
  • 5 replies
  • 0 kudos

Resolved! Changing my O2 number

Dear Sirs, I've been using my O2 sim card since 2016 and I would like to change my O2 number for the first time. I have recently moved to Saudi Arabia and I'm wondering whether it's possible to change my number online or I need to contact the O2 cust...

Ihab1 by Level 1: Joiner
  • 467 Views
  • 1 replies
  • 0 kudos

Resolved! My number is coming up different on my wife's phone!

Hello! Both my wife and I have recently moved our phone contracts to o2, mine a few weeks back, my wife this week. Me from voxi, my wife from ee. We both ported numbers across. Weirdly, when I text my wife she receives the message but it shows as hav...

Nick-F by Level 1: Joiner
  • 3030 Views
  • 12 replies
  • 0 kudos

Resolved! International calls

HiI am trying to make an international call but it seems to be blocked. Any ideas?

Kenny7 by Level 1: Joiner
  • 651 Views
  • 2 replies
  • 0 kudos