Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Bad signal

I keep loosing signal to the point I can't use my phone for calls or txt. The Internet also will not work and I have tried everything suggested but still have issues. Only time i can use it is when I'm connected to a WiFi source. It's been like this ...

Johnc1 by Level 1: Joiner
  • 483 Views
  • 1 replies
  • 0 kudos

Resolved! Two direct debits set up

I already had a direct debit set up, but last week O2 set up another direct debit without cancelling the other direct debit and did not notify me of why they were setting up another direct debit.

Smurf52 by Level 1: Joiner
  • 882 Views
  • 2 replies
  • 0 kudos

Resolved! OTP Not Received

I have a problem since porting networks from EE to o2 I am not able to receive one time passcodes - I have been told I needed a network refresh and that the account was setup to use android instead of iPhone. I previously ported from Three to EE and ...

n1922 by Level 1: Joiner
  • 570 Views
  • 1 replies
  • 0 kudos

Resolved! usa numbers beginning 00800

what does o2 actually charge if I have the international calling bolt on for USA beginning 00800?

Popeye by Level 1: Joiner
  • 1143 Views
  • 2 replies
  • 0 kudos

Unlock phone

I have applied twice to unlock my phone, receiving a message telling me that further instructions will be provided by text or email within 7 to 10 days. I have not received any text or email.

JohnB7 by Level 1: Joiner
  • 749 Views
  • 3 replies
  • 0 kudos

Resolved! Billing address error on checkout

I am trying to upgrade. I have gone through checkout as I have a few months left to pay on device.... I verify payment with my bank then get redirected to O2 page where it gives me an error and tells me to select billing address. Billing address matc...

Clyde55 by Level 1: Joiner
  • 601 Views
  • 1 replies
  • 0 kudos

Resolved! Roaming

Hi I’m on holiday I’m Dubai, my data and roaming are turned off, why are calls still coming through? I don’t want extra charges!

Liz15 by Level 1: Joiner
  • 442 Views
  • 1 replies
  • 0 kudos